Three Things To LookFor When Selecting A Janitorial Service
Guaranteed Service: Make sure when selecting a janitorial service they offer a full guarantee. Its always nice to know that you're not on the hook if the company you have chosen doesn't work out. With a money back guarantee, if you're not happy,you don't pay.
At TCT Building Solutions we offer a full guarantee on all of our services.If you are not completely satisfied with the service you receive,you will not be billed.
No Long term Contracts Required: Almost all large franchises require 1 to 5 year contracts which renew annually.If you are unhappy with their service and decide you want to cancel,you must usually cancel exactly 30 days prior to your anniversary date by written letter. If you don't get it in on time, then you're locked in for another year. To cancel the contract early, you must pay the remainder of the outstanding contract. This is a nice situation for the janitorial company, but not if you are the client.Look for a company that is confident enough in their quality of service not to require long term contracts.
TCT Building Solutions never requires long term contracts from its clients. Our focus is to build long term relationships with our clients through dedicated customer service and consistent quality cleaning, thereby eliminating the need to lock customers into long term contracts.
Guaranteed Supervision: Make sure the company you select guarantees regular supervision of its employees and guarantees regular contact with the customer representative.
TCT Building Solutions guarantees and places in every contract,weekly scheduled inspections by management personnel to ensure thorough and consistent quality and monthly meetings with the customer contact person to encourage feedback.